Description
The same mystery shop run across two or more of your stores, with every response audited and delivered side by side so you can see exactly where your stores differ — response speed, channel mix, and completeness.
Price covers two stores. Additional stores are $175 each, invoiced after intake — you pick the comparison targets when you start your shop.
What you receive
- XLSX report — closing percentages by lead type, response speed, and channel mix.
- PDF report — the same findings in a shareable document for your managers.
- Evidence deck — screenshots, submission timeline, response logs, and coaching observations.
- Response-time log — every touch logged with a timestamp, from first submission to last response.
Your shop is submitted within 1–2 business days of kickoff. You receive an interim snapshot between day 5 and day 10, and your full report at day 30.
What a delivered shop looks like
Sample pages from a completed mystery shop (dealership anonymized):
